Concerns

Staff are always happy to support you with any concerns you have. If you do have any concerns, please use the following pathways to ask for support and who to speak to. Please note that it is important to follow the steps on raising a concern and if it has not been raised with the appropriate member of staff your concern will be re-directed to the correct staff as per the concerns chart below. Staff are available before and after school on the playground for short conversations or via contacting the school offices by telephone. It is not always possible to respond to your concern on the day it is raised, but we aim to respond to all concerns within 48 hours.

Our complaints procedure is set by the Pathfinder Schools Trust.